# Collecting diagnostics

Collect enough redacted evidence to reproduce a Foxora failure without exposing tokens, secrets, private prompts, or unrelated files.

[![Collecting diagnostics](/docs/images/v5.0.8/reference/settings-advanced.webp)](/docs/images/v5.0.8/reference/settings-advanced.webp)Studio interface in English. Sample data.




- Record the operating system, Desktop version, CLI version, and time with timezone.

- Copy the exact error plus task, run, session, or `x-request-id` shown by the failing surface.

- List the smallest reproduction and the expected versus actual result.

- Capture **Settings → System** status or `foxora doctor` output.

- Redact Authorization headers, cookies, API keys, email contents, project secrets, and signed URLs.




Prefer text for errors and identifiers; use a screenshot only when layout or state matters. Do not send an entire home directory, `.env` file, or Foxora data home.




**Expected result:** another person can locate the failing layer and repeat the safe reproduction without receiving credentials.

Source: https://www.foxora.ai/docs/ko/troubleshooting/collecting-diagnostics