Bots
Bots
Studio no longer has a separate Bots library. Customer-facing chat is built from a Bot agent inside a Chatbot crew.
Bot agents and chatbots
Studio no longer has a separate Bots library. Customer-facing chat is built from a Bot agent inside a Chatbot crew .
02How Bot agents differ
Bot is an agent deployment type, not a weaker capability model or a separate product object.
03Create a chatbot
Create the Bot agent first, then place it in a Chatbot crew that owns deployment.
04Configure chatbot behavior
Core behavior belongs to the Bot agent; website-specific voice and presentation belong to the Chatbot crew.
05Connect chatbot tools and surfaces
A Bot agent receives capabilities through its agent configuration. Its customer-facing surface is provided by a Chatbot crew.
06Test a chatbot
Test the agent’s reasoning and the website transport as separate checks.
07Manage or disable a chatbot
Manage the reusable specialist in Agents and the public web deployment in its Chatbot crew.