Bots
Studio no longer has a separate Bots library. Customer-facing chat is built from a Bot agent inside a Chatbot crew.
In this section 7 pages
- 17.01Bot agents and chatbots
- 17.02How Bot agents differBot is an agent deployment type, not a weaker capability model or a separate product object.
- 17.03Create a chatbotCreate the Bot agent first, then place it in a Chatbot crew that owns deployment.
- 17.04Configure chatbot behaviorCore behavior belongs to the Bot agent; website-specific voice and presentation belong to the Chatbot crew.
- 17.05Connect chatbot tools and surfacesA Bot agent receives capabilities through its agent configuration. Its customer-facing surface is provided by a Chatbot crew.
- 17.06Test a chatbotTest the agent’s reasoning and the website transport as separate checks.
- 17.07Manage or disable a chatbotManage the reusable specialist in Agents and the public web deployment in its Chatbot crew.