Troubleshooting
Troubleshoot Foxora by identifying the failing surface, preserving the exact error, and changing one layer at a time.
In this section 10 pages
- 34.01Overview
- 34.02Installation and startup problemsVerify the installed package, runtime, and service status before reinstalling Foxora or removing any local data.
- 34.03Account and sign-in problemsConfirm the Foxora domain, identity, browser handoff, and device session before resetting credentials.
- 34.04Task and project problemsVerify the active task, project binding, device, and real folder before changing files or recreating a session.
- 34.05Agent, crew, and tool problemsReduce an agent or crew failure to one selected definition, one permitted tool, and one reproducible input.
- 34.06Browser and computer-use problemsCheck the selected browser mode, required pack or extension, and operating-system permission before repeating computer-use work.
- 34.07Workflow and scheduled-task problemsTest a workflow manually, then verify its trigger, timezone, input, account, and first failed step before editing the schedule.
- 34.08Plugin, channel, and MCP problemsDiagnose the exact connection type—Plugin, Channel, or MCP Server—and reconnect only the layer that failed.
- 34.09Collecting diagnosticsCollect enough redacted evidence to reproduce a Foxora failure without exposing tokens, secrets, private prompts, or unrelated files.
- 34.10Contacting supportSend Foxora support one concise reproduction with redacted evidence after the relevant troubleshooting guide fails.