Troubleshooting · Foxora Docs

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Troubleshooting

Troubleshoot Foxora by identifying the failing surface, preserving the exact error, and changing one layer at a time.

Overview

Troubleshoot Foxora by identifying the failing surface, preserving the exact error, and changing one layer at a time.

Verify the installed package, runtime, and service status before reinstalling Foxora or removing any local data.

Confirm the Foxora domain, identity, browser handoff, and device session before resetting credentials.

Verify the active task, project binding, device, and real folder before changing files or recreating a session.

Reduce an agent or crew failure to one selected definition, one permitted tool, and one reproducible input.

Check the selected browser mode, required pack or extension, and operating-system permission before repeating computer-use work.

Test a workflow manually, then verify its trigger, timezone, input, account, and first failed step before editing the schedule.

Diagnose the exact connection type—Plugin, Channel, or MCP Server—and reconnect only the layer that failed.

Collect enough redacted evidence to reproduce a Foxora failure without exposing tokens, secrets, private prompts, or unrelated files.

Send Foxora support one concise reproduction with redacted evidence after the relevant troubleshooting guide fails.