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Language: English

Bot agents and chatbots

Studio no longer has a separate Bots library. Customer-facing chat is built from a Bot agent inside a Chatbot crew.

On this page2
  1. Build the right pieces
  2. Expected result
Bot agents and chatbots
Studio interface in English. Sample data.

Build the right pieces

  1. Open Studio → Agents and create or filter for a Bot agent.
  2. Give the agent the tools, skills, memory, plugins, and permissions needed for customer chat.
  3. Open Crews and create a Chatbot crew.
  4. Add compatible Bot agents, then configure the crew’s Chatbot, Branding, Deployment, and Embed script sections.
  5. Publish only after testing the allowed website origin.

Expected result

The Chatbot crew produces a share link or website embed backed by Fennec and its Bot agents. Text and Voice agents cannot be added to this crew type, and a Bot agent is not deployed from a standalone Bots screen.